FREE Customer Service Training Book

FREE Customer Service Training Book.

(Get your free download at the bottom of the page)

First of all think about this...

Without customers you have no business, so you must look after them!

As the leading restaurant and bar manager training and resource website in the UK we have the knowledge and expertise to help you provide your customers with excellent service.

We have a lot of experience in the industry and are now able to share our experiences with you. Learn how provide excellent customer service, with tried and tested hints, tips, examples and step by step instructions. Each of the main topics involved in customer service are covered in our free training book, have a look below for more details.

Let US show you how...

The main topics covered in our Customer Care and Complaint Handling training book are:

Making great first impressions.
Learn how to keep your service consistent.
Making a great lasting impression.
Defining a positive customer experience.
Seeing things from your customers' perspective.
Non-verbal communication and your success.....plus lots more.

As the leading restaurant manager resource website in the UK since 2007 you can be assured that our training book contains real advice written by real professionals to help you achieve real results! Have access to expert advice 24 hours a day to guide you through the tougher times of running your restaurant and bar!

Restaurant Doctor UK