Bar & Cellar Management
Training.
UP SELLING DRINKS.
The term up selling is used to define how
you increase the sales the customer makes. You offer more than what is
asked for.
The idea of up selling is to increase your
sales.
There are simple ways to up sell your
products at the point of sale in a bar or restaurant, a few examples of
these are:
|
When To Up
Sell |
What To Up
Sell |
How To Up
Sell |
|
When the
customer asks for a spirit |
An extra
measure |
Simply ask
if the customer requires ‘a large one!’ |
|
When the
customer asks for a glass of wine |
A larger
measure |
Simply ask
if the customer would like ‘a large one’ |
|
When the
customer orders wine |
The whole
bottle |
Ask if they
would like the bottle, it may work out cheaper for the
customer |
|
When a
customer is ordering food |
A bottle of
wine |
See above |
|
When the
customer is ordering food |
Side orders |
Ask if the
customer would like a side order |
There are many ways to increase your sales
by up selling, have a look at the products you offer and see if you can
work them into the order you are taking, remember to talk to the
customer to find out what they want, make recommendations for them.
More information about
up selling and
negative selling.
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